Contact Our Support Team
Our dedicated customer service team is available to assist with all enquiries related to your gaming experience. We provide comprehensive support through multiple channels to ensure prompt resolution of your concerns in accordance with Australian gaming regulations.
Support Channels and Response Times
Choose your preferred communication method based on the urgency and nature of your enquiry. Our support infrastructure operates under strict compliance with Australian Consumer Law and gaming authority requirements.
| Contact Method | Response Time | Availability |
|---|---|---|
| Live Online Chat | Immediate | 24/7 |
| Email Support | 4-12 hours | 24/7 |
| Phone Support | Immediate | 9AM-11PM AEST |
- Email: [email protected] for general enquiries and account assistance
- Phone: 1800-547-892 for urgent matters requiring immediate attention
- Live chat: Available through your account dashboard for real-time support
Last updated: January 28, 2026